Trustpilot

One of the reasons we have been on top of the game for over 30 years, is that our transcription rates are very competitive and cost-effective for our clients. Both the quality of our work and the sharp prices keep on surprising our clients!

We offer true verbatim transcription, intelligent verbatim transcription, and edited transcripts to suit your requirements. Many companies say they have one flat transcription rate*; we have four, for very good reasons:

Dictation

One person speaking into a digital device to record his or her thoughts. This is the most straightforward type of audio transcription, with the fastest turnaround time.

Depth Interviews

These have only two, sometimes three speakers, and therefore interruptions are minimal which means generally all words can be deciphered and transcribed without too much re-listening.

Group Discussions

Group Discussions such as focus groups are far more challenging and they take considerably longer to transcribe compared to a depth interview. We charge extra to enable us to go the extra mile; to rewind six times to decipher that one word that we can’t quite hear as someone else is over talking.

We will go through the entire transcript afterwards to try to capture any words that were unclear while several people were talking at once, or where there was background noise. We employ professional transcribers, not typists, and it is our priority to give you the best-quality, accurate transcripts for the lowest possible transcription rates. Our pricing is fair and competitive for a service we believe is second to none.

Complex Transcription Services

For recordings and audio files that are of very poor quality, are of a medical nature, have complex templates, recorded on DVD or have very strong non-UK accents, our transcription costs are a little bit higher. Why? Because it takes at least double the time to transcribe and we are determined to give you the best-quality transcript possible.

24 Hour Turnaround Transcription Rates

It’s always our goal to deliver your transcripts within 24 hours if we have space on the schedule, even if you haven’t booked in advance. However, if your project hasn’t been scheduled in and you urgently require a 24 hour or same-day turnaround, you may be subject to an additional 24 hour deadline charge. This will be the case if our transcriptionists have to pull a graveyard shift to meet your deadline.

Joe McGowan
Quote
One flat rate… Right. We know that putting our prices like this might be a gamble. Some of our competitors might give you a transcription cost per minute that looks way lower than ours. Looks. Indeed, because often there is small print, or even a surprise when the actual invoice comes. Then and there you would discover that actually, their transcription costs are similar and often more expensive. Because “the recording was unclear, we needed a second pair of ears, they had an accent, it had to go through quality control division” et cetera. Exactly because we are honest and upfront, we give you these 4 price levels. No surprises afterward, no hidden fees or small print. And, may we say, we hope it convinces you to try us out and discover why we’re indeed market-leading since 1993.
Joe McGowan – CEO
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