Security and Confidentiality

We keep transcription in-house so we know we can assure you of security and confidentiality; all our transcribers have signed a full and comprehensive confidentiality agreement and have had their ID, nationality, and immigration verified and are security checked.

Each member of the transcription services team adheres to this level of security:

256bit AES encryption
FIPS 140-2
US DoD (7 pass) standard

We use Global Lounge for all uploading and their daily security comprises:

Third-party McAfee Secure scans
AES 256-bit encryption with SSAE 16 certification.

We are members of the MRS (Market Research Society) and abide by their code of conduct. You cannot become an affiliate member without being sponsored by a Market Research agency, who are existing members of the MRS, who are prepared to vouch for your reputation in the industry.

Even with all this security in place, we understand that some projects are extremely sensitive and, therefore, we are happy to use any in-house systems that a customer prefers and sign fresh Non-Disclosure Agreements on a project-by-project basis.