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UPLOAD HERE- Specialists in interviews and multi-speaker discussions
- Dedicated UK-based team with sector-specific expertise
- Full verbatim, intelligent verbatim and edited transcripts available
- 4-hour/12-hour/24-hour turnarounds available
Market Research Transcription
100% Human. 100% UK-Based. Supporting market research agencies since 1993.
MRS & AQR Members | 32+ Years’ Experience | No AI | Secure Upload Portal
Human Transcription Only
No AI or Automation
Fast Track Service
from 4 hours
Industry Leader
Established in 1993
Analysis-Ready Transcription
From a single in-depth interview to a large, multi-stage research project, we provide accurate, consistently formatted transcripts that are ready for review, analysis and reporting.
McGowan Transcriptions was founded in 1993 by Joe McGowan, whose own experience within the market research industry shaped the service from the outset. More than three decades later, we continue to provide market research and qualitative research transcription for research agencies, universities, independent researchers and in-house insight teams across the UK.
Several members of our team also have backgrounds in fieldwork and research support. This first-hand industry knowledge helps us understand research terminology and produce transcripts that are ready for reporting.
Every transcript is produced to our proven quality standards, while our service remains flexible enough to follow your preferred templates, formatting and research conventions where required. For projects involving group discussions, you can learn more about our dedicated Focus Group Transcription Service.
Market Research Projects We Transcribe
We transcribe individual sessions, large batches of recordings and ongoing or multi-wave research projects.
We regularly transcribe:
✔ Focus groups
✔ In-depth interviews (IDIs)
✔ Stakeholder interviews
✔ Usability testing sessions
✔ Workshops
✔ Online, hybrid and in-person research sessions
Why Market Research Agencies Use McGowan Transcriptions
Human Transcription by a UK Team
✔ Dedicated quality-control process
Your data is valuable, which is why every transcript is completed by our dedicated in-house UK team. We never use AI transcription or subcontract client recordings.
Secure Handling of Research Data
✔ Secure UK-based servers
✔ Cyber Essentials Certified
Security is central to everything we do. Every member of our team undergoes identity and right-to-work checks and signs a comprehensive confidentiality agreement before handling client recordings. We are also happy to sign Non-Disclosure Agreements (NDAs) where required and can upload completed transcripts to your preferred secure platform or system.
Capacity for Large Research Projects
For added convenience, recordings can be uploaded securely through Global Lounge, our bespoke file transfer platform. It supports files up to 1GB and allows batch uploads of up to 30 files at a time, making it quick and easy to send larger projects whenever you need. We also have scalable capacity for projects involving multiple groups or recordings.
Market Research Standards
As members of the Market Research Society (MRS) and the Association for Qualitative Research (AQR), we adhere to the professional standards expected by the research industry and work in line with the MRS Code of Conduct and AQR guidance.
UK-based team · Never AI · No subcontracting · Cyber Essentials Certified · MRS and AQR members
We provide clear per-minute pricing, agreed turnaround times and competitive rates for larger or ongoing projects. There are no hidden transcription fees.
Ready to Get Started?
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Planning a future project or comparing providers? Tell us what you currently know by filling in the quote box to the right, and we will provide a tailored quote within the hour.
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Tell us about your project, whether you have confirmed recordings or are planning ahead, and we’ll provide a clear, tailored quote.
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Frequently Asked Questions
Can I request a quote before my recordings are ready?
Yes. Tell us what you currently know about the project, such as the expected number of sessions, approximate recording lengths and preferred deadline. We can provide an initial quote and confirm the final cost when the details are available.
What transcript options do you offer?
We offer Full Verbatim, Intelligent Verbatim and edited transcripts, depending on your project requirements. We can follow your preferred speaker labels, time codes, anonymisation requirements and document templates. Transcripts can also be formatted for use with qualitative analysis software.
How quickly can you return market research transcripts?
We offer turnaround options to suit both planned and urgent projects, including fast-track 4-hour, 12-hour and 24-hour services where capacity allows. Standard turnaround times are also available for larger projects, and we will agree the delivery schedule with you before work begins.
Can you handle large or multi-wave research projects?
Yes. We regularly manage projects involving multiple interviews, focus groups or research stages. Our UK-based team provides scalable capacity, consistent formatting and agreed delivery schedules, whether recordings are supplied together or uploaded in batches throughout the project.
How do you protect confidential research data?
All files are handled by our dedicated in-house UK team using secure systems and UK-based servers. We never use AI transcription or subcontract client recordings, are Cyber Essentials Certified and can sign NDAs where required.
Can you transcribe Microsoft Teams and Zoom interviews?
Yes. We regularly transcribe online and hybrid research sessions recorded through Microsoft Teams, Zoom and other platforms. The same human transcription and dedicated quality-control process is applied to both online and in-person recordings.
Can transcripts be used with NVivo?
Yes. We can format transcripts for use with NVivo and other qualitative analysis tools, as well as following your own internal templates and formatting requirements.
