Who Needs Transcription Services?

Which Industries Need Transcription Services?

The role of a transcription service is to provide clients with a text format version of documents transcribed from audio and/or video files.

Here at McGowan, we have been in the business for over 20 years; we’ve seen how the demand for our services has grown, as well as the ever-varying industries which our clients work in.

Advances in technology and the explosion of the World Wide Web have seen the industry evolve into what it is today – enabling us to work with more clients, across more industries!

More businesses than ever are using transcription services, and with that in mind, we’ve put together a quick guide to businesses that require transcription services and why they might use it:

Legal

These services are commonly used by judges, solicitors, and paralegals, police offers, investigators as well as other legal professionals.

Varying from last wills and testaments to witness statements and depositions, legal activities are transcribed to create a written record of information which is easily accessible by those who need it. Legal transcription services ensure that details are recorded correctly, information can be presented accurately and the possibility of misinterpretation is reduced.

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Medical

Medical transcription is the process of transcribing medical documents dictated by doctors, nurses and other practitioners.

Transcripts play a critical role in medical documentation and timely access to reliable and accurate information is critical to doctors and other professionals working within the healthcare sector.  Medical transcription is used to preserve resources and improve the accuracy and efficiency of medical notes, doctor-patient communications and discharge summaries.

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Academic

Educational organisations such as schools, colleges and universities frequently use transcription services in order to review and improve the quality of teaching and accessibility of materials.

Common academic transcriptions include dissertation, thesis and research transcription, proofreading and note-taking transcription. Many universities and colleges make their learning materials available online including transcripts of lectures and seminars.

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Market research

Consumer feedback is pivotal when launching a new product into the market and market research exists in order to gather information about the views and preferences of consumers and is often conducted through interviews, focus groups, and observations.

These methods of market research can include a number of participants, and keeping track of what’s being said can become challenging. Market researchers use transcription services to record as much information as possible and to ensure that all data is recorded as accurately.

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Conferences

A Conference can be defined as ‘any exchange of knowledge, information or a discussion in a prearranged meeting with a formal agenda’.

Transcribed conferences can be shared with individuals who may not have been able to attend and can be a great ‘free’ marketing tool for future use! Conference transcriptions can include panel discussions, research interviews, press conferences, and board meetings.

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Insurance companies

Transcription is necessary for the insurance industry due to the vast amount of work involved when processing claims.

Insurance companies often deal with audio statements from claimants, defendants, and witnesses and it is crucial for them to capture every word and utterance of these accounts.

As insurance documents are legally binding the resulting statements must be documented in strict verbatim to ensure the legitimacy of claims. Common transcriptions for the insurance industry include settlement letters, liability reports, and quotes.

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Journalists / Reporters

Journalists and reporters regularly conduct interviews for the purpose of press releases, articles and features and transcribing them can be a laborious task. Many journalists use transcription services to save time and resources and increase accuracy.

They have a responsibility to report the news accurately and use transcription services in order to capture every word and utterance. Transcription allows content to reach a more diverse audience across multiple platforms.

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Construction

Construction may not be the first thought you have when considering which businesses use transcription services but it’s a big part of day-to-day life in the industry.

While working on site, construction professionals use transcription for inspections and surveys, team meetings and handovers. Other common transcriptions within the construction industry include site notes, legal documentation, and compliance.