The Future of Transcription Services: Trends and Predictions for 2023 and Beyond
Transcription services are constantly evolving, with new technologies and trends emerging all the time. Here are some trends and predictions that McGowan Transcriptions can see happening for the future:
Greater focus on security and privacy:
As the amount of sensitive information being transcribed increases, there will be a greater focus on security and privacy. McGowan Transcriptions ensures that their systems and processes are secure and comply with data protection regulations but it’s important to monitor changes often as new threats to data emerge seemingly daily.
Increased popularisation of closed captions:
This can be attributed to a few factors, including accessibility requirements, the rise of video content on social media, and the benefits of closed captions for all viewers. Closed captions are essential for individuals who are deaf or hard of hearing, providing a way to access audio content. In many countries, accessibility requirements mandate that certain types of content, such as broadcast television and online video, include closed captions. Closed captions can also improve engagement and retention among all viewers and can also help with SEO. As a result, closed captions are becoming more popular across a range of media and transcription companies that offer this service and who are well-positioned to meet this growing demand and help organisations make their content accessible to a wider audience. See how McGowan Transcriptions can help…
Increased use of artificial intelligence (AI):
As AI and machine learning technologies continue to improve, we can expect to see more widespread use of AI-powered transcription tools. These tools will be able to transcribe audio and video content, however they still have limitations, so are they as good as human transcribers? Find out more…
Expansion into new markets:
With the rise of remote working and the increasing need for transcribed content in multiple languages, we can expect to see transcription services expanding into new markets and offering new services, such as translation and localisation. Here at McGowan Transcriptions, we’ve seen an increase of at least 50% in clients needing translations. When searching for a company, make sure they are ISO certified and offer a wide range of languages.
Emphasis on quality and customer service:
Quality and customer service are both critical components of a successful transcription company. To excel in these areas, companies should have robust quality control processes in place and invest in training and development for their staff, as well as provide excellent customer service and communication to clients. As the competition in the transcription industry increases, McGowan Transcriptions differentiate themselves from other transcription providers by offering exceptional customer service, and innovative solutions, alongside high-quality transcriptions that meet the unique needs of their clients. Find out more…
Administrative support will increase:
Because of the increased utilisation of AI software in some industries, it becomes necessary to have the assistance of professional proof-readers to carefully review and amend the transcribed output generated by the software. Although most transcription software claim an 80% accuracy rate, it is crucial to note that this percentage means that, on average, one out of every eight words transcribed may be incorrect. This can lead to a significant accumulation of errors, particularly when transcribing lengthy interviews that span an average of 40 pages.
In conclusion, the future of transcription services is bright, with many exciting new trends and innovations on the horizon. By embracing these trends and investing in new technologies and processes, McGowan Transcriptions continue to provide valuable and effective solutions to their clients in 2023 and beyond.