Monday, May 18th, 2020

Recording In The Cloud

Don’t forget to ask permission to record! Consider your device: It is best to conduct cloud calls on a laptop, desktop or tablet device rather than a smartphone. Sound quality will be better and access to advanced features of the cloud-based platform will be more readily available and easier to use via a larger screen/device. 

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Thursday, May 7th, 2020

Zen Master Interview Skills

As transcribers we listen to literally thousands of interviews over the course of our careers. We have the privilege of hearing respondents’ views on a vast array of subjects, and of learning about things we had never heard of before. Part of the enjoyment of the job for us is the variety of material that 

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Monday, May 4th, 2020

Top Tips for Online/Telephone Interviewing

Switching to online or telephone interviews during this lockdown period is a fantastic way to keep your business moving without the need for face-to-face contact. It sounds simple enough and surely it’s pretty much the same as carrying out a face-to-face interview, right? In theory yes, but there are several things to consider in order 

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