Thursday, April 2nd, 2020

What are closed captions and why are they important… more so now than ever!

Closed captions can pack a lot of benefits for all viewers, not just those who have difficulty hearing. In fact, according to a study by Ofcom, more than 80% of people who watch videos with closed captions turned on do not actually require them. The rapid expansion of smartphone and tablet use has led more 

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Friday, August 30th, 2019

Why is Strict Verbatim Transcription so Important?

Often called ‘true verbatim’, ‘full verbatim’ or ‘strict verbatim’, a verbatim transcript is one that transfers the spoken word, exactly how it is heard into text; word-for-word and letter-for-letter. A verbatim transcript includes every word, utterance and sound that is recorded; including pauses, laughter, coughs and any filler words such as “um”, “uh”, “like” and “you know”.

In contrast, intelligent verbatim or ‘non verbatim’ focuses on capturing the meaning of what is being said rather than how it is said. Intelligent verbatim transcripts will omit or adjust non-verbal sounds such as throat clearing and stuttering, as well as filler words, repeated words and any other irrelevant material.     

Here at McGowan Transcriptions, our team of highly-skilled transcriptionists have been providing true verbatim, as well as non verbatim transcripts for over 25 years; we understand the importance of delivering the appropriate transcript, and how insufficiently transcribed files can have a negative impact on your objectives. 


Tuesday, August 27th, 2019

Transcriptionist’s Tips: Top Tips for Recording Better Audio Files

We’ve received our fair share of poor quality audio files over the years, and although we always do our best to ensure our work is completed to the highest standard, poor audio is a huge barrier to creating the superior quality audio transcriptions we produce here at McGowan Transcriptions. 

A good quality audio file should be clear, with limited background noise and consistent volume throughout. To help you, (and us!), we’ve put together a list of our 5 top tips for recording better audio files.


Wednesday, June 12th, 2019

Who Needs Transcription Services?

The role of a transcription service is to provide clients with a text format version of documents transcribed from audio and/or video files.

Here at McGowan, we have been in the business for over 20 years; we’ve seen how the demand for our services has grown, as well as the ever-varying industries which our clients work in.

Advances in technology and the explosion of the World Wide Web have seen the industry evolve into what it is today – enabling us to work with more clients, across more industries!


Wednesday, May 22nd, 2019

A Meeting of Minds – and not a ‘Minute’ too soon

Meetings have become an integral – and often unavoidable – part of our professional lives, irrespective of the sector in which we operate. Whether conducted over video conference or face-to-face in the archetypal boardroom, most of us will spend at least some of our working week attending them. Business meetings can be occasional or, in the case of large corporations, monthly as the board of directors convenes to discuss company direction of travel, financial objectives and to review the previous month’s targets. Problems affecting the day-to-day operation of the business will be raised and discussed, and projected future threats potentially identified before they occur. In short, they are vital to the smooth execution of business process.


Tuesday, December 19th, 2017

Looking back on 2017

Where has 2017 gone?! It was McGowan Transcriptions’ 24th year, and what a memorable year it has been. To sum up: there have been challenges, there have been opportunities; we’ve welcomed new additions to the team as we’ve waved goodbye to others; we’ve even had some familiar faces coming back to us, too (hi Carol!); we’ve had no shortage of complex projects and demanding deadlines to meet, and I’m pleased to say that we have consistently delighted our old and new clients alike with our super-fast turnaround and quality delivery.


Friday, November 10th, 2017

Announcing Global Lounge – our new faster, safer file upload solution

Not to blow our own trumpets, but we at McGowan Transcriptions are known for being super-speedy transcribers (well, so our clients keep telling us, anyway!). I mean, you’d hope we would be after 24 years in this business, wouldn’t you?!

What you might not know about us – because we don’t tend to shout about it as much – is that we’re also really passionate about innovation and technology. In recent times, it’s become increasingly apparent that we needed a powerful, custom-built file upload facility that could keep pace with our lightning-fast fingers.


Monday, September 18th, 2017

Top 10 Advantages Of Using Transcription Services

Outsourcing transcription services to a professional company is a smart choice, especially when you don’t have in-house expertise. Transcription is an expensive skill set – just think about the wages, benefits, and all the overhead costs of a dedicated audio transcription department. Thanks to reliable companies with well-trained personnel and the right tools for the job, outsourcing the service has become easier. Professional transcription is an important aspect of work, especially for medical practices, law firms, research organisations, as well as for individuals doing all kinds of studies and interviews. If you are thinking about outsourcing transcription services for your organisation, here are great advantages you can consider to make your decision much easier:


Wednesday, September 13th, 2017

Thank You Internet

Those of you who have been around for as long as I have will definitely remember when the internet became such an important part of our working lives and particularly whilst working at McGowan Transcriptions.

Even whilst writing this blog, I have just nipped online to see when the internet was first available – August 1991 (26 years ago)!
So, back in the early noughties, the big day finally arrived when I had broadband installed and it was with some trepidation that I turned on my PC and started to explore the big World Wide Web (whatever that was!).


Friday, July 7th, 2017

Smoke & Mirrors – Lesson Learned

We work hard at McGowan Transcriptions to ensure that our work is of a very high standard and we also liaise closely with our clients in order to meet their deadlines and exceed expectations. Recently, we had a short, sharp lesson in the way another transcription agency is working and the fallout from it went on for days.

Very rarely, when we have been fully booked with work, we have asked a client if they would be happy for us to work alongside another agency. We have always taken care to choose agencies whose work is of a high standard and had already carried out a test to check the agency in question. Unusually, on this occasion, our client wished to have the transcripts back by midnight – a less than 12 hour deadline as the files landed after lunch.